Web Hosting Services
Web Hosting Services
A web host is a company that provides you with server space for your web site, including all of the files associated with your site. When your web address is typed in a browser, the web host serves up the files pages. Things to consider when choosing where to host your website:
Where are the servers?
Our costs are comparable with other hosting companies, but our personal service is priceless. Cheap hosting also often comes with little or no service, and mostly provides opportunities for advertisers. Such companies sell your private contact information to supplement their bottom line. We at CharlesWorks know and care about our clients and make ourselves available for them to keep the services available round the clock. What is a referral worth to you? At CharlesWorks, we actually make referrals to our clients – we send those needing their services to them every opportunity we get. That simply doesn’t happen with the big companies where clients are simply anonymous account numbers.
We supply services on both Windows and Linux platforms. Our servers will support sites created using HTML, .net, ASP, or PHP. We also handle most Content Management Systems, and MySQL database driven systems. Another of CharlesWorks advantages is having its own servers tuned best for running the most popular platform today: WordPress.
In case of power outages, lost data, equipment failure, hacked sites, does your current web host maintain a backup of your files? At CharlesWorks, we maintain backups of ALL of our websites on a regular basis for those unforeseen circumstances. Bear in mind that at CharlesWorks you can have your own web developer or even maintain your site yourself should you wish to do so. In such cases, you are responsible to ensure your site materials are backed up, as we cannot assume responsibility for sites we do not maintain. That being said, all of our WordPress sites are backed up automatically each night after midnight and kept for a month.
We do not require contracts on any of our services. And just like the very largest of companies, no one can guarantee 100% uptime. We feel that by providing quality service to our clients, contracts are certainly unnecessary. We want to provide the best service to do consistently – not just when a contract is renewing. On some products that are prepaid, additional charges may apply for early cancellation, as with email packages that we have waived setup fees when prepaid by the year. Early cancellation requires that we charge those fees prior to any refunds. Nearly all of our competitors do not issue refunds at all.
5,000 megabytes of server space is provided for most websites. That is plenty of space for most very large websites. If more space is needed, we of course will provide that at a small additional charge.
“Stats” is a common web slang word for web statistics. It is simply seeing how often and from where a web site is being visited. More sophisticated stats software helps our clients understand how their visitors came from where they did as well. On our Windows platforms, we provide our clients with access to their log files and stats so that they can monitor traffic to their site using the popular AWStats software. On our Linux platforms, we provide the popular Webalizer software to monitor website traffic. On any platform, the user can always choose to install and use Google Analytics into their website coding as well.
CharlesWorks provides down to earth, friendly support, avoiding technical jargon! We like our web clients to feel comfortable calling us with questions or for help, without their having to feel like they ever have to be a web guru! Our best testimonials are received as a result of our service. We’ve found that people want someone to talk to who they are confident will understandably explain things to them and who is genuinely interested in helping them resolve problems when they arise. That’s what we do.